Return Policy
We offer you a 30 days money-back guarantee.
-It is possible to exchange the product with a new one.
-If you decide that you don't want another version (for example; Size or Color) of the product, we will refund the full order amount minus the shipping costs for the return.
-You'll be responsible for the shipping costs for the return, unless you're changing the product for another version of the product.
-Instructions + return adress will be included inside your package.
-Method of refund will be the same as used for buying the product(s).
-Make sure that the product will be returned in it's original package, and the package contains minimum damage.
Important!
We would like to ask you, before every return, to always contact Hardcompany Records. contact@hardcompanydj.nl
If you recieve your order damaged in any way, contact Hardcompany Records as soon as possible.
Don't forget to always mention your order number.
Be aware that you may be asked to fill in a problem report. We may require a photo to be submitted with your problem report and your order number to begin a reshipment. It is always best to include photos with your initial problem report to avoid delays.